I. General Aspects

Access to and use of this website is governed by the terms and conditions described below, as well as by the legislation applicable in the Republic of Chile and, where applicable, by generally accepted standards for electronic commerce. Consequently, all visits and all purchases and sales made on this site, as well as their legal effects, will be governed by these rules and subject to the legislation and standards indicated.

The terms and conditions described herein shall be deemed to form part of all purchases and sales carried out or entered into through the offer and marketing systems included in this website between the users of this site, hereinafter also referred to as the "User(s)," the "Consumer(s)" or the "Client(s)," and Cristián Valdés Spa. hereinafter, the "Company", which is the owner and administrator of the website www.cristian-valdes.com , hereinafter, the "site".

Acceptance of the Terms and Conditions is an essential requirement for purchasing on the Site. By accepting these Terms and Conditions, users declare that they have been clearly, understandably, and unambiguously informed of them and that they have had the opportunity to save and print them.

II. Procedure for using the website www.cristian-valdes.com

The Company will clearly and easily inform the Customer of the steps they must follow to purchase the products offered through this site and will notify them via email once the purchase request for the product has been received. This request will undergo a process of validating the Customer's data, collecting the products in the order based on available stock, and finally, closing the sale by issuing the corresponding document, which will be sent to the Customer along with the dispatch of their order. The mere fact that the User follows the steps indicated for such purposes on this site to make a purchase is equivalent to accepting that the Company has effectively complied with the conditions contained in this clause. The Company will also indicate its postal or email address and the technical means available to the Consumer to identify and correct errors in the shipment or in their personal data.

III. Rights of Users of this Site.

Users will enjoy all the rights recognized by consumer protection legislation in force in Chile, as well as those granted in these terms and conditions. Simply visiting this site, where certain goods are offered, does not impose any obligations on Users, unless they have unequivocally accepted the conditions offered by the Company, as indicated in these terms and conditions.

IV. Protection of your personal data.

The personal data provided by Users may only be used by the Company to finalize sales contracts, receive payments, and improve the information and marketing efforts for products and services to Users. It may not be shared with third parties unrelated to the Company. Users always have the right to information, rectification, and erasure of their personal data in accordance with the law.

V. Product Exchange and Return. Consumers have the right to request the exchange of a defective product or a refund of the price paid for it in the event of a defect, whether under legal or voluntary warranties, in accordance with the law on the protection of consumer rights. This can be done by sending an email to ventas@cristian-valdes.com so that the product can be picked up from the customer's home. Pickup will be free of charge for the customer, but they must present the respective purchase receipt or exchange ticket.

VI. Right of withdrawal. In sales made through this site, the consumer may not withdraw from the contract, unless this possibility is expressly contemplated in a specific offer.

VII. Special Obligations of the Company. For sales made on this site, the Company will provide its email address and the technical means available to the User to identify and correct errors in the shipment or in the User's data; and, if the electronic document formalizing the contract is archived, how it will be accessible to the Consumer. These obligations will be deemed fulfilled by the User following the steps indicated on the site to make a specific purchase.

VIII. Payment methods that may be used on this site. Unless otherwise specified for specific cases or offers, the products offered on this site may only be paid for with:

1. Bank credit cards authorized for consumption, issued in Chile. The use of these cards will be subject to the provisions of these Terms and Conditions and, in relation to their issuer, to the provisions of the respective Opening Contracts and Rules of Use. In the event of a conflict, the provisions of the latter will prevail.

2. Red Compra cards enabled for consumption, issued in Chile. The use of these cards will be subject to the provisions of these Terms and Conditions and, in relation to their issuer, to the provisions of the respective Opening Contracts and Rules of Use. In the event of a conflict, the provisions of the latter will prevail.

3. Bank debit cards authorized for consumption, issued in Chile. The use of these cards will be subject to the provisions of these Terms and Conditions and, in relation to their issuer, to the provisions of the respective Opening Contracts and Rules of Use. In the event of a conflict, the provisions of the latter will prevail.

Furthermore, in the case of bank credit and debit cards accepted on this site, all aspects relating to these, such as issue date, expiration date, limit, blocks, etc., shall be governed by the respective Opening Contract and Regulations of Use, such that the Company shall have no liability for any of the aforementioned aspects. The site may indicate certain purchase conditions depending on the payment method used by the user. 4. Electronic transfer to the checking account informed by the Company to the User at the time of confirmation of the transaction to be carried out between said parties, when the requirements indicated in clause X below have been met.

IX. Data Validation for Purchases on www.cristian-valdes.com Due to security policies, in the event of any irregularity in transactions made by Users through this site, the Company may contact Customers by phone or email to verify their information and attempt to prevent potential fraud. If Customers cannot be contacted within twenty-four hours of a purchase being made on this site, the purchase order will be rejected.

X. Formation of consent in contracts concluded on the Site. On this Site, the Company will offer Users certain goods, which may be accepted by them electronically, using the mechanisms provided on the Site. The User's acceptance of the offer will be binding on the Company provided it confirms the transaction, for which purpose it will verify:

1. That, at the time of acceptance of the offer, it has the species in stock;

2. That the data registered by the Client on the site coincide with those provided when accepting the offer;

3. That the payment method offered by the User be validated and accepted. To inform the User of this confirmation, the Company must send a written confirmation to the same email address that the User registered when accepting the offer, or by any means of communication that guarantees the Consumer's due and timely knowledge, which will be indicated in advance on the same site. Consent will be deemed to have been formed, and the transaction will be binding on the parties from the moment said written confirmation is sent to the User, in the manner indicated and at the place where it was issued.

XI. Dispatch of Products. Products purchased on this site will be subject to the dispatch and delivery conditions chosen by the User and available on the site. Information regarding the shipping location is the sole responsibility of the User.

XII. Scope of the offers contained on this site. The prices offered will be available as long as they appear on the site. The Company may modify the information provided on this site, including that referring to merchandise, prices, stocks, and conditions, at any time and without prior notice, until receiving acceptance from the Consumer, which will be binding on the Company, provided that said acceptance has been confirmed by the Company in accordance with the procedure indicated in number X above.

XIII. Promotions. In promotions involving the free or discounted delivery of one product with the purchase of another, the free or discounted delivery of the product will be made to the same location as the purchased product, unless the purchaser requests, upon accepting the offer, that the products be sent to different addresses, in which case the purchaser must pay the shipping cost for both products. Participation in these promotions is not permitted without jointly purchasing all the products included in them.

XIV. Responsibility for links. The Company declines any responsibility for the information provided on other websites linked to this site. The Company does not control or exercise any type of supervision when including links on such websites, assuming that their content complies with current and applicable legislation in each case.

However, the use of links to other sites does not in any way imply responsibility for or appropriation by the Company of their content. The Company does not perform any work regarding the supervision or approval of the content and information contained on such pages. We advise visitors to these sites to act with caution and consult the terms and conditions posted on said websites. The Company shall not be liable for any damages that may arise from the operation, availability, or continuity of the linked sites.

XV. Intellectual and Industrial Property. The texts, images, logos, distinctive signs, sounds, animations, videos, source codes, and other content included in this site are the property of the Company, or the Company has, where applicable, the right to reproduce them. As such, they constitute assets protected by current and applicable intellectual and industrial property legislation.

Any transmission, distribution, reproduction, or storage, in whole or in part, of the content stored on this site is prohibited without the prior express consent of the owner thereof. However, Users may reproduce or store the content of the site for their exclusive personal use. Reproduction of elements or content from the site for profit or commercial purposes is expressly and strictly prohibited.

XVI. Jurisdiction, Competence, and Applicable Law. Any dispute arising between Users and the Company regarding the interpretation and compliance with these general terms and conditions, and any purchases and sales made by said parties pursuant to these terms and conditions, shall be submitted to and resolved by the Ordinary Courts of Justice of Santiago, to whose jurisdiction and competence the Users and the Company expressly submit. Furthermore, for all legal purposes, these terms and conditions shall be governed by the laws of the Republic of Chile applicable in each specific case.